Scam and Fraud Alert

Last updated: 24 June 2026.

What this page is for

This page exists so that anyone — customer, supplier, journalist, or member of the public — can verify whether a message they have received claiming to be from Orchords is genuine.

What we will never do

• We will never ask for your password, your credit card number, or your bank details by email, SMS, or chat message.
• We will never ask you to install software, browser extensions, or "wallet" applications in order to receive a product from us.
• We will never ask you to send cryptocurrency, gift cards, or wire transfers to "release" a payment, refund, or product.
• We will never use a free email address (Gmail, Yahoo, Outlook, etc.) to contact you about a business matter.
• We will never contact you about a product, a job, or an investment that you did not initiate first.

How we contact you, when we contact you

Genuine messages from Orchords will come from an address ending in@orchards.com only. We do not currently use any other@OrchardsDevStudio.* or vendor domain; if a message claims to come from any other address, it is not from us.

If you've received something suspicious

Send us a message through the chat widget at the bottom of every page — choose Scam report from the category list. If you can, include the original message with its headers. We will read it, log it, and reply if you ask us to.

If you've already sent money or shared credentials

Contact your bank and the relevant local authorities. We cannot recover funds or reset passwords on services we do not operate. We can confirm whether a message was genuinely from us, which may help your report.