Last updated: 30 August 2026
Scam and Fraud Alert
This page helps customers, suppliers, journalists, applicants, investors, and members of the public check whether a message claiming to be from Orchords is genuine.
What we will never do
- We will never ask for your password, your credit card number, or your bank details by email, SMS, or chat message.
- We will never ask you to install software, browser extensions, or wallet applications to receive a product from us.
- We will never ask you to send cryptocurrency, gift cards, or wire transfers to release a payment, refund, job, investment, or product.
- We will never use a free email address such as Gmail, Yahoo, or Outlook for an official business matter.
- We will never pressure you to keep a conversation secret, bypass your normal approval process, or ignore the contact routes published on this website.
How we contact you, when we contact you
Genuine official messages from Orchords use an address ending in @orchords.com. If a message claims to come from another domain, a free email account, or a social profile, treat it as unverified until we confirm it through an official channel.
If you've received something suspicious
Report it through the contact form. Include the sender address, date, subject, and a short description. Do not upload sensitive documents, credentials, payment details, or full message headers unless we request them through a suitable process.
If you've already sent money or shared credentials
Contact your bank, platform provider, and relevant local authorities. We cannot recover funds or reset passwords on services we do not operate. We can confirm whether a message was genuinely from us, which may help your report.

